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Contact Us

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Telephone number: 0800 833 017 or 01932 22 00 65

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Fax: 01932 22 60 41

Head Office Opening Hours:

Monday

07:00am – 17:00pm

Tuesday

07:00am – 17:00pm

Wednesday

07:00am – 17:00pm

Thursday

07:00am – 17:00pm

Friday

07:00am – 17:00pm

Saturday

Emergency Call Out Service

Sunday

Emergency Call Out Service

24 Hour Emergency Service & Help Line

17:00pm – 07:00am

Our out of hour’s helpline is manned by highly experienced ex-engineers whom will be able to assist you with any problems you may have.

If an emergency, we shall do our upmost to rapidly dispatch an engineer to you outside of normal working hours and ensure you receive the best service possible.

If not an emergency, you will be able to leave your details and book an appointment for us to visit you within normal working hours. 

Complaints 

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website http://www.disputeresolutionombudsman.org/membership/whichtrustedtraders/ 

 Provision of Service Regulations - Link to PDF Document

 

Complaints 
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Ombudsman Services Ltd for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact Which? Trusted Traders in the first instance on 0117 981 2929.